Privacy Policy

01. Who We Are

Our website address is: https://rooftop.tractionshastra.com. We operate as Putney and Wimbledon Roofers, providing professional pitched slate, tile, flat roofing, leadwork, chimney, and roofing repair and maintenance services across Putney, Wimbledon, and South West London.

We are dedicated to safeguarding your privacy and protecting any personal information you provide when using our website or commissioning roofing work.

02. Information We Collect

When visitors contact us, submit quote requests, or leave inquiries through the site, we collect the personal data provided in the interactive form fields, including:

• Contact Details: Full Name, Email Address, and Phone Number.
• Property Details: Property Address, Postcode, and Roofing Service required.
• Inquiry Specifics: Message descriptions and project details.
• Technical Identifiers: The visitor’s IP address and browser user agent string to aid in spam detection and platform security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: Automattic Privacy Policy.

03. Media & File Uploads

If you upload photos or documentation to the website to assist with a roofing assessment or quote inquiry, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can potentially download and extract location data from publicly displayed media.

04. Cookies & Tracking Technologies

Our website uses cookies for essential site functionality, user convenience, and session security:

• If you leave a comment or submit an inquiry, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
• If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, several cookies are established to save your login credentials and screen display preferences. Login cookies persist for two days, and screen option cookies last for one year. Selecting “Remember Me” retains your login for two weeks.
• If you edit or publish an article, an additional cookie is saved in your browser indicating the post ID of the article. It expires after 1 day.

For full details on cookie categories, duration, and management, please review our comprehensive Cookie Policy.

05. Embedded Content from Other Websites

Articles and service pages on this site may include embedded content (e.g. interactive service area maps, typography fonts, or media). Embedded content from other websites behaves in the exact same manner as if the visitor had directly navigated to the external website.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

06. Who We Share Your Data With

We do not sell, rent, or trade your personal information to third parties. Data is only shared under the following operational circumstances:

• Password Resets: If you request a password reset, your IP address will be included in the reset email.
• Automated Spam Detection: Visitor comments and form submissions may be verified through an automated spam detection service.
• Service Delivery: When necessary to coordinate approved roofing surveys, scaffolding, or material logistics.

07. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up entries automatically instead of holding them in a moderation queue.

For registered users on our website (if any), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except username modifications). Website administrators can also view and edit that information.

Customer quote requests, inspection reports, and project records are retained in accordance with UK statutory accounting, warranty, and insurance requirements.

08. What Rights You Have Over Your Data

Under applicable UK data protection regulations (including the Data Protection Act 2018 and UK GDPR), you hold the following rights regarding your personal information:

• Access & Export: You can request an exported file of the personal data we hold about you, including any data you have provided to us.
• Erasure / Deletion: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to retain for administrative, legal, warranty, or security purposes.
• Rectification: You may request corrections to any inaccurate or incomplete personal records.

09. Contact & Data Protection Inquiries

If you have questions regarding this Privacy Policy or wish to make a data subject request, please contact our team:

• Business Name: Putney and Wimbledon Roofers
• Address: Putney, Wimbledon and surrounding areas (Address: To be confirmed)
• Email: info@putneyandwimbledonroofers.co.uk
• Telephone: 020 3633 9588 / 020 3633 9588
• Cookie Policy: View our Cookie Policy